FAQ's

How long do the wax melts last ?

Every 10g of wax should last 8-10 hours depending on your burner and tea lights.

How long do the Reed Diffusers last ?

All our 100ml reed diffusers have been tested to be able to lasting over 2 months, at this point they may need topping up and/or new reeds as the reeds can get clogged with dust.

Diffuser Refills?

Our diffuser refills come in 100ml(one top up) or 200ml(two top ups) recyclable plastic bottles. They both include reeds.(7/14)

They are the perfect way to contribute towards less waste and will save you a 'hella lotta' money reusing old diffuser bottles.

How long will it take to get my order?

Our processing times are usually 2-3 days and then depending which you selected your goodies will be sent via Royal Mail second class. Unfortunately once you have received a dispatch email we can't help with your order until you receive it or Royal Mail class it as lost. Please get in touch ASAP if you have any concerns RE your delivery.

Can I amend my order once its been placed?

If you would like to amend your order please get in contact with us. Once you have received a dispatch email we will not be able to amend your order.

Do you offer wholesale?

YESSSS! We are currently on the look out for shops, salons and other retailers to stock THE LITTLE MELTY BOX products. If you are interested send us a message.

These are all recommendations on how to get the best out of our wax melts.

Place your burner on a sturdy, heat proof surface away from any fire risks. We recommend using a 4 hour tea light for our wax melts and burner due to the height of the 8 hour tealights the flame is closer to the wax and therefore heats up more and will burn the fragrance oil off quicker. We recommend using aprox. 10g wax at a time however if you prefer a strong scent throw please add another. BE SURE TO NOT OVERFILL YOUR BUNER! When your tealight has burnt out please leave your burner and wax to sit for 1 hour+ before relighting to make the most out of your wax melt. Clean your burner by popping the melted wax out of the bowl when it has cooled, then wash the bowl with warm soapy water. BE SURE TO DRY THE BURNER COMLETLY BEFORE PUTTING A NEW MELT ON else it'll affect your new melt and could be dangerous. Every burner will melt and spread an aroma differently. If your wax melt is not performing to your standard please contact us for advice.